| 
| Prerequisites |
No prior training experience
is necessary. Both novice and experienced trainers alike will
benefit from this excellent, highly interactive skill-building
presentation course. |
| Audience |
Learn creative
ideas, strategies and techniques that meet the needs of trainers
in the software, telecommunication, educational, manufacturing,
insurance and health care industries. Participants will learn
training concepts they can immediately apply in the classroom
and business settings for both technical and non-technical training. |
| Certifications |
Approved by CompTIA for
CTT+ as well as Microsoft's MCT and MOUS Master Instructor classroom
requirements. |
| Duration |
This is a 2 day course |
Topics
Adult Learning
Characteristics of Adult Learners
Understanding Learning Styles
Models for Adult Learning
Preparing for a Class
Preparing Your Lesson Plan
Chunking Information
Using Icebreakers
Deciding on Presentation Methods
Using Examples and Analogies
Using Humor
Using Visual Aids
Using the Appropriate Visual Aid
Dealing with Varying Skill Sets
Refining Your Plan
Creating a Learning Environment
Delivering the Class
Developing Communication Skills
Using Your Body Effectively
Building Rapport with Eye Contact
Understanding Proxemics
Voice Development
Identification and Correction of Common Voice Problems
Watching Your Vocabulary
Active Listening
Barriers to Effective Communication
Beginning the Training Session
Overview of Questioning
Questioning Techniques
Answering Questions
A Model for Presenting Concepts
Explain the Concept
Demonstrate the Concept
Guiding Exercises
Managing Difficult Behaviors
The End of the Training Session
Feedback and Evaluation
Overview of Feedback
Types of Feedback
Guidelines for Giving Feedback
Receiving Feedback
Questioning Techniques to Elicit Feedback
Encouraging Feedback
End-of-Course Evaluations
Self Feedback
Resource Materials and Information
The 14 Competencies
MCT Certification
Learning Style Inventory
Scoring the Learning Style Inventory
Adult Learning Models Worksheet
Sample End-of-Course Evaluation 1
Sample End-of-Course Evaluation 2
Sample End-of-Course Evaluation 3
Sample Self-Evaluation Form
Sample Peer-Feedback Form
Relaxation Exercise
Voice
Effective Pauses
Caring for Your Voice
Suggested Books
Magazines and Trade Journals
Web Sites
Trade Organizations
For more information, please contact us at
sales@interactivesecuritytraining.com.
One of our representatives will contact you immediately.
|
